Hengshui Yiming Network Technology Co., Ltd.

💌 We’re Here to Help

Thank you for shopping with auravielle.

At Hengshui Yiming Network Technology Co., Ltd., we want every step of your shopping experience to feel simple and supported.

Have a question about your order, delivery, product information, payment, or return? Our customer care team is happy to help.

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📩 Get in Touch

For customer service and general inquiries:

Email:
service@auravielle.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

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🕒 Support Hours

Monday – Friday

Most inquiries receive a response within 24–48 business hours.

Response times may be slightly longer during weekends, holidays, major promotions, or periods of unusually high demand.

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✨ Customer Care Promise

We’re committed to providing friendly communication, helpful solutions, and reliable support throughout your shopping journey.

From product questions to after-sales assistance, our team is here to make your experience with auravielle as smooth as possible.