Terms of Purchase
These Terms of Purchase (“Terms”) apply to purchases of products and services made through auravielle.com (the “Website,” “Site,” “we,” “us,” or “our”).
By placing an order through our Site, you agree to these Terms together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, where applicable.
Please review these Terms carefully before completing a purchase. If you do not agree with these Terms, you should not place an order through our Website.
GENERAL INFORMATION
By making a purchase, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree to use and purchase products through our Website only for lawful purposes and in accordance with applicable laws and regulations.
You are responsible for ensuring that products ordered from our Website may legally be purchased, imported, received, and used in your country or region.
PRIVACY
Personal information collected when you browse our Website, create an order, contact customer service, or otherwise interact with us will be handled according to our Privacy Policy.
This may include information required to process payments, fulfill orders, arrange delivery, provide customer support, prevent fraud, and improve our Services.
We may update our Privacy Policy periodically. The latest version published on our Website will apply from its stated effective date.
PURCHASES
Order Processing
After an order is submitted, we may review and verify the transaction before processing it.
We reserve the right, where permitted by law, to refuse, limit, or cancel an order for reasons including:
- Product unavailability
- Incorrect pricing or product information
- Payment authorization problems
- Suspected fraudulent activity
- Shipping restrictions
- Errors affecting the order
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
We may also request additional information when reasonably necessary to verify an order or protect customers against unauthorized transactions.
Product Descriptions
We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, dimensions, and other information displayed on our Website are accurate.
However, minor differences may occur due to photography, lighting, screen settings, manufacturing variations, or other factors.
Customers are encouraged to review the complete product page before placing an order rather than relying solely on quick-view or cart-preview information.
If you receive an eligible product that materially differs from its description, please contact our customer service team and refer to our Return & Refund Policy.
Pricing
We aim to display accurate and current prices throughout our Website. However, typographical, technical, or pricing errors may occasionally occur.
If an obvious pricing error affects your order, we may contact you with the correct information and provide appropriate options, including cancellation and refund where applicable.
Prices, promotions, discounts, and product availability may change without prior notice unless otherwise required by applicable law.
Product Availability
Product availability displayed on our Website is provided as an estimate and may change as orders are processed.
Occasionally, an item shown as available may become unavailable before your order is fulfilled.
If this occurs, we may remove the unavailable item from your order and notify you. Any amount already paid for an item that cannot be fulfilled will be refunded where applicable.
Shipping and delivery estimates may also be affected by inventory availability, destination, customs processing, weather conditions, holidays, and carrier delays.
PRODUCT INFORMATION & CUSTOMER RESPONSIBILITIES
Products sold through our Website may differ in packaging, instructions, accessories, labeling, warranty coverage, or specifications depending on the product and destination.
Before purchasing, customers should review the product information carefully and confirm that the item is suitable for its intended use.
For electrical products, customers are responsible for checking compatibility with local voltage, plug, electrical, and safety requirements before use.
Some destinations may require adapters, converters, or other accessories that are not included unless specifically stated on the product page.
Customers are also responsible for determining whether a product may legally be imported and used in their destination country or region.
Nothing in this section limits any mandatory consumer rights that cannot legally be excluded.
TAXES, DUTIES & IMPORT FEES
Depending on the destination, an order may be subject to sales tax, VAT, customs duties, import charges, tariffs, or other government fees.
Unless otherwise stated during checkout or required by applicable law, these additional charges may be the responsibility of the recipient.
Customs requirements and charges vary by country or region. We recommend checking applicable local requirements before placing an international order.
CHANGES TO THESE TERMS
We may revise these Terms of Purchase periodically to reflect changes to our products, Services, business practices, or applicable requirements.
The latest version will be published on our Website. Changes will apply to purchases made after the updated Terms become effective, except where applicable law requires otherwise.